Frequently asked questions
Shipping & Delivery
How long does shipping take?
We are proud to offer free worldwide shipping to over 65 countries. Orders are typically processed within 1–3 business days and delivered within 5–7 business days after shipment.
Payment Methods
What payment methods do you accept?
We offer over 35 secure payment options, including major providers such as Mastercard, Visa, American Express, and Apple Pay, along with various local payment methods to match your preferences.
Free Shipping
Is shipping free?
Yes — we offer free shipping on all orders.
Returns & Refunds
How do returns work?
At Luxoria, we want you to be completely satisfied with your purchase. You have 30 days from the date you receive your order to request a return.
Need to return an item?
Simply contact our customer support team by email. Our support team is available 24/7 and will gladly assist you through every step of the return process.
Please make sure the item is unused, unwashed, and returned in its original packaging before sending it back.